Introductory pricing available for new clients
Virtual & Business Support

More time for your business. Less time spent on administration.

Reliable remote support for administration, customer service, personal assistance and practical Canva design — with clear communication, structured follow-up and a business-focused approach.

Let’s Work Together View Services

How I can support you

✓ Inbox, calendar & administration
✓ Customer cases & follow-ups
✓ Orders, trackers & reporting
✓ Personal / executive assistance
✓ Canva business materials
Services

Practical support where your business needs it

Flexible assistance for recurring work or clearly scoped one-off tasks.

01

Administrative Support

Inbox and calendar support, spreadsheets, data entry, documents, invoice preparation and tracking, research, presentations and file organisation.

02

Customer Service

Email support, order administration, complaints, warranty and Return Merchandise Authorization processes, follow-ups and customer/vendor communication.

03

Personal Assistance

Meeting coordination, research, travel planning, reminders, reservations and day-to-day task support.

04

Canva Design Support

Simple branded social posts, flyers, banners, presentations, price lists, PDFs and Canva template editing.

Miloš Sivak - MS Assist Solutions
About

Structured, dependable business support

I’m Miloš Sivak, founder of MS Assist Solutions. I bring hands-on experience from customer operations, warranty and Return Merchandise Authorization processes, team coordination and process-focused environments into virtual business support.

My focus is simple: understand the task, keep information organised, communicate clearly and follow actions through to completion.

Tools & skills

ExcelOutlookTeamsWordPowerPointGoogle WorkspaceMonday.comTrelloSAPSAP OMWMSMESCanva

I also support invoice preparation, invoice tracking and customer billing administration based on information and processes provided by the client.

Supporting clients across Slovakia, the Netherlands and the United Kingdom.

Introductory pricing

Choose the support that fits your workload

Launch pricing for new clients. Scope and priorities are agreed before work begins.

Flexible

€10/hour
  • One-off tasks
  • No monthly commitment
  • All core service areas
Get Started

Essential

€100/10 h
  • 10 hours per month
  • Core VA support
  • Task & case tracking
Choose Package
POPULAR

Business

€190/20 h
  • 20 hours per month
  • Core VA support
  • Task & case tracking
  • Weekly update
Choose Package

Priority

€380/40 h
  • 40 hours per month
  • Core VA support
  • Weekly update
  • Priority handling
Choose Package
How it works

Simple cooperation from first task to follow-up

A clear workflow keeps tasks visible and prevents important actions from being missed.

1. DiscussWe define your needs, priorities and preferred way of working.
2. OrganiseTasks, deadlines and responsibilities are recorded clearly.
3. SupportI complete agreed work and communicate when input is needed.
4. Follow upOpen actions are tracked until they are properly closed.
Sample work

Organised workflows, not just task completion

Fictional demo examples used to demonstrate how I structure VA work. No real client data is shown.

Customer Case Tracker

Priority, status, deadline, follow-up date, ownership and next-action tracking for customer cases.

Customer Communication

Clear, professional responses that follow confirmed client processes and avoid unsupported promises.

Weekly Client Report

A concise management overview of completed work, open cases, meetings, pending actions and decisions required.

Time Tracking & Billing

Transparent records of tasks, billable time, rates and monthly usage for clear client reporting.

Invoice Administration

Professional invoice preparation, invoice registers and payment-status follow-up based on client information and agreed processes.

Contact

Let’s make your workload easier

Tell me what you would like to delegate, how many hours of support you may need and your preferred start date. I’ll reply so we can discuss the best setup for your business.

MS Assist Solutions

Miloš Sivak
Virtual Assistant | Business Support

Email: msassistsolutions@gmail.com

Available for remote cooperation with clients in Slovakia, the Netherlands and the United Kingdom.

Send an Enquiry

Ready to get time back in your day?

Tell me what is taking up your time and let’s find a practical support setup for your business.

Contact MS Assist Solutions